Henkel Lebanon management team held a workshop facilitated by QMS Engineers on creative thinking and problem-solving techniques for its senior team members. The event took place outside the usual setting of the organization; the change of scenery as well as the dedicated trainer’s approach, and the specifically curated workshop content stimulated participants’ creativity and inspired greater engagement.
The workshop was structured in such a way to showcase how Creative Problem Solving (CPS) involves breaking down a problem to understand it, generating ideas to solve the problem and evaluating those ideas to find the most effective solutions.
QMS Engineers facilitator made a sound combination of theory and practice and encouraged attendees to use learned techniques to make the problem-solving process engaging and collaborative, while inspiring them to find fresh perspectives and come up with innovative solutions, so that they can formulate a plan to overcome obstacles and reach their goals.
Optimizing discussions between colleagues, the workshop focused on the 7 steps in problem-solving, namely:
Step 1: Defining The Problem.
Step 2: Analysing The Problem.
Step 3: Developing Potential Solutions.
Step 4: Evaluating The Options.
Step 5: Selecting The Best Option.
Step 6: Implementing The Solution.
Step 7: Measuring The Results.

At the end of the workshop, attendees gave a wonderful feedback about the workshop, expressing how “it was a fantastic learning experience”, how it “gave a lot of hints/tips to apply going forward” and how “this great session, has been entertaining and educational”
Some specific comments were given about the trainer, namely: “she has a great sense of humor which makes the lecture very accessible” and also: “she is a great presenter with a relaxing manner. Her sense of honesty about the task ahead helps make challenging subject matter accessible.”
Building on a strong legacy of more than 145 years, Henkel is a leader in the way of reimagining and improving life every day, through its innovative and sustainable brands and technologies, across its teams around the world.
Henkel holds leading positions in both industrial and consumer businesses. Its portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.